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Natural Instinct

<h3 id="dpd-expresspak"><span style="font-family: Inter;"><br><u>DPD Expresspak*</u></span><span style="color: rgb(55, 55, 52); font-family: Inter; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;</span></h3><p><span style="color: rgb(55, 55, 52); font-family: Inter; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This service is used for all orders containing <strong>only&#xA0;</strong>non-frozen items, such as our Ambient Treats, Zoolac, Natural Boost and Dog Waste Bags.</span><span style="color: rgb(55, 55, 52); font-family: Inter; font-size: 16.5798px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;</span></p><table id="isPasted" style="width: 32%; margin-right: calc(68%);"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Items</strong></span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&lt;4</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;5.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&gt;5</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">FREE</span></div></td></tr></tbody></table><p><span style="font-family: Inter;"><br></span></p><h3 id="isPasted"><span style="font-family: Inter;"><u>For DPD next day delivery*:&#xA0;</u></span></h3><table style="width: 32%; margin-right: calc(68%);"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Weight</strong></span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">5-9kg</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;7.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">10kg+</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">FREE</span></div></td></tr></tbody></table><p><span style="font-family: Inter;"><br></span></p><h3 id="isPasted"><span style="font-family: Inter;"><u>For enhanced DPD Next day services*:</u></span></h3><ul id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; padding-inline-start: 32px; list-style-type: disc; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: inherit; font-family: Inter; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">DPD 10.30am (7am-10.30am) &#x2013; extra &#xA3;3.50 per box</li><li style="box-sizing: inherit; font-family: Inter; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">DPD 12pm (7am-12pm) - extra &#xA3;2.50 per box</li><li style="box-sizing: inherit; font-family: Inter; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">DPD Saturday Delivery (7am-7pm) &#x2013; extra &#xA3;5.00 per box</li></ul><p style="text-align: center;"><span style="font-family: Inter;"><strong>Order before 1pm Monday - Thursday for next day delivery.</strong></span></p><p><br></p><p><span id="isPasted" style="color: rgb(55, 55, 52); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">*Excludes the Isle of Man, Channel Islands and Scottish Highlands. Please note, we cannot ship to Northern Ireland or Republic of Ireland. Prices of shipping are subject to change and are up to date as of May 2024.</span></p>

This service is used for all orders containing only non-frozen items, such as our Ambient Treats, Zoolac, Natural Boost and Dog Waste Bags. Order before 1pm Monday - Thursday for next day delivery. *Excludes the Isle of Man, Channel Islands and Scott

What are the delivery charges to GB?

Shipping & Delivery

Great Britain

What is Natural Instinct raw food?

What ingredients do you use in your recipes?

Is it more expensive to feed Natural Instinct?

Is it safe for my dog to eat bones?

What is the bone content in Natural Instinct raw pet food?

Why do you not include offal in all your recipes?

Do you have 80:10:10 recipes?

Do I need to add supplements or other food to Natural Instinct raw pet food?

Can I feed my pet pasta or rice with Natural Instinct pet food?

All About Raw

Can I just order treats?

What payment methods do you accept?

Can I amend or cancel my order once it has been processed?

Do you have returns and refund policy?

Do you offer a subscription service?

Where do you deliver to?

How will my order arrive?

How much fits in a box?

Do you offer a Click and Collect Service?

How much will fit in my freezer?

Ordering FAQs

What courier do you use?

Do you offer next day delivery?

Can I pay for a specific delivery time?

Courier and delivery lead times

General Order & Shipping FAQs

What is the minimum amount I have to order?

Non-Frozen Orders

How much is the delivery cost and how long will it take to arrive?

Jersey & Guernsey

Isle of Man

Scottish Highlands

How do I make the transition?

Can I change to raw food immediately?

Once the transition is made can I feed kibble with raw ongoing?

When can I introduce recreational bones to my dog's diet?

Can my dog have any of Natural Instinct's treats during the transition?

My dog seems hungrier on the raw diet then they did before, what can I do?

Fussy Feline? We can help!

Transition to Raw

How much should I feed my dog?

How much should I feed my puppy?

What should I feed my puppy?

When can my puppy transition on to adult food?

Can I feed my puppy bones and treats?

Dogs & Puppies

What are your tubs made from?

Why do we use polystyrene boxes for shipping our products?

Are the outer cardboard box and the sleeves recyclable?

Are you reviewing packaging alternatives?

Packaging

Why is my dog being sick?

Will my dog get worms from eating raw food?

My dog is overweight, what should I do?

My dog has allergies, can I feed Natural Instinct raw pet food?

My dog has runny stools and my vet wants to put him on a special formulated dry food, can I feed Natural Instinct instead?

Items	Delivery charge
<4	£5.50
>5	FREE

Weight	Delivery charge
5-9kg	£7.50
10kg+	FREE

What are the delivery charges to GB?Updated a year ago

DPD Expresspak*

For DPD next day delivery*:

For enhanced DPD Next day services*: