A friendly member of our team will respond as soon as possible!

Natural Instinct

<h3 id="dried-delivery"><span style="font-family: Inter; font-size: 15px;"><u>Dried Delivery</u></span></h3><p><span style="color: rgb(55, 55, 52); font-family: Inter; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This service is used for all orders containing <strong>only&#xA0;</strong>non-frozen items, such as our Ambient Treats, Zoolac, Natural Boost and Dog Waste Bags.</span><span style="color: rgb(55, 55, 52); font-family: Inter; font-size: 16.5798px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;</span></p><p><span style="font-size: 15px;"><u><strong>DHL dried delivery</strong></u></span></p><table id="isPasted" style="width: 32%; margin-right: calc(68%);" class="fr-table-selection-hover"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><strong>Spend</strong></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">Under &#xA3;20</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;5.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;20+</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">FREE</span></div></td></tr></tbody></table><p><br></p><p id="isPasted"><span style="font-size: 15px;"><u><strong>DPD dried delivery</strong></u></span></p><table style="width: 32%; margin-right: calc(68%);"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><strong>Spend</strong></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">Under &#xA3;20</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;7.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;20+</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">FREE</span></div></td></tr></tbody></table><p><span style="font-family: Inter;"><br></span></p><h3 id="isPasted"><span style="font-family: Inter; font-size: 15px;"><u>For DHL standard frozen delivery*:&#xA0;</u></span></h3><table style="width: 32%; margin-right: calc(68%);"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Weight</strong></span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">5-9kg</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;7.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">10kg+</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">FREE</span></div></td></tr></tbody></table><h3 id><br></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 15px;"><u>For DPD standard frozen delivery*:&#xA0;</u></span></h3><table style="width: 32%; margin-right: calc(68%);"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Weight</strong></span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">5-9kg</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;9.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">10kg+</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">FREE</span></div></td></tr></tbody></table><p><span style="font-family: Inter;"><br></span></p><h3 id="isPasted"><span style="font-family: Inter; font-size: 15px;"><u>For DPD Saturday delivery*:&#xA0;</u></span></h3><table style="width: 32%; margin-right: calc(68%);" id="isPasted"><tbody><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Weight</strong></span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;"><strong>Delivery charge</strong></span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">5-9kg</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;14.50</span></div></td></tr><tr><td style="width: 43.4975%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">10kg+</span></div></td><td style="width: 56.0541%; text-align: justify;"><div style="text-align: center;"><span style="font-family: Inter;">&#xA3;5.00</span></div></td></tr></tbody></table><p><br></p><p><span id="isPasted" style="color: rgb(55, 55, 52); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">*Excludes the Isle of Man, Channel Islands and Scottish Highlands. Please note, we cannot ship to Northern Ireland or Republic of Ireland. Prices of shipping are subject to change and are up to date as of May 2024.</span></p>

This service is used for all orders containing only non-frozen items, such as our Ambient Treats, Zoolac, Natural Boost and Dog Waste Bags. DHL dried delivery. DPD dried delivery

What are the delivery charges to GB?

Shipping & Delivery

Great Britain

What is Natural Instinct raw food?

What ingredients do you use in your recipes?

Is it more expensive to feed Natural Instinct?

Is it safe for my dog to eat bones?

What is the bone content in Natural Instinct raw pet food?

Why do you not include offal in all your recipes?

Do you have 80:10:10 recipes?

Do I need to add supplements or other food to Natural Instinct raw pet food?

Can I feed my pet pasta or rice with Natural Instinct pet food?

All About Raw

Can I just order treats?

What payment methods do you accept?

Can I amend or cancel my order once it has been processed?

Do you have a returns and refund policy?

Do you offer a subscription service?

Where do you deliver to?

How will my order arrive?

How much fits in a box?

Do you offer a Click and Collect Service?

How much will fit in my freezer?

Ordering FAQs

What courier do you use?

Do you offer next day delivery?

Courier and delivery lead times

General Order & Shipping FAQs

What is the minimum amount I have to order?

Non-Frozen Orders

How much is the delivery cost and how long will it take to arrive?

Jersey & Guernsey

Isle of Man

Scottish Highlands

How do I make the transition?

Can I change to raw food immediately?

Once the transition is made can I feed kibble with raw ongoing?

When can I introduce recreational bones to my dog's diet?

Can my dog have any of Natural Instinct's treats during the transition?

My dog seems hungrier on the raw diet then they did before, what can I do?

Fussy Feline? We can help!

Transition to Raw

How much should I feed my dog?

How much should I feed my puppy?

What should I feed my puppy?

When can my puppy transition on to adult food?

Can I feed my puppy bones and treats?

Dogs & Puppies

What are your tubs made from?

Are the outer cardboard box and the sleeves recyclable?

Are you reviewing packaging alternatives?

Packaging

Why is my dog being sick?

Will my dog get worms from eating raw food?

My dog is overweight, what should I do?

My dog has allergies, can I feed Natural Instinct raw pet food?

My dog has runny stools and my vet wants to put him on a special formulated dry food, can I feed Natural Instinct instead?

Spend	Delivery charge
Under £20	£5.50
£20+	FREE

Spend	Delivery charge
Under £20	£7.50
£20+	FREE

Weight	Delivery charge
5-9kg	£14.50
10kg+	£5.00

What are the delivery charges to GB?Updated 2 months ago

Dried Delivery

For DHL standard frozen delivery*:

For DPD standard frozen delivery*:

For DPD Saturday delivery*: